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CCBill Idea Board


Do you have a great idea that will benefit the entire CCBill community? - We want to hear from you!

Browse community requested features below, and vote or comment on the ones that would improve your business the most so that we could prioritize requests accordingly.

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Click on a feature request's subject title for more details and comments.
Thank you for participating and being the driving force of CCBill innovation.

Items found: 19

Feature Request Idea  Mass internal email with discount to cancels and rebill falures like onlyfans

Submitted by: DonSeo ()


This feature is a feature I been using on Onlyfans that has a huge % of people coming back to rejoin. I think it would be great if ccbill could add this feature for its merchants.

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Feature Request Idea  mismatched end of membership access dates versus block of members rejoining date

Submitted by: Neil Munro ()


Because my most loyal members join for 12 months (non recurring the only option) as soon as they find they are barred from club access because their 12 months membership has ended, they immediately go an attempt to join again. However frequently they find they are barred from rejoining because "they already have a membership".

This is caused by regional/global time differences not matched to the blocking of rejoining end dates. But when loyal customers are denied the right to rejoin like this they take this denial personally and because it happened twice to more than one loyal member, I lost their loyalty - and their money!

I understand the reason for this technical glitch but what I don't understand is why it has never been fixed! And the fix is simple: just END the BLOCKING of their abilty to rejoin minus TWO or THREE days before the actual end of current membership - a practice most companies offer to get over the problem.


(2)


Feature Request Idea  Cryptocurrency payments

Submitted by: Alejandro Masso ()


Hello,

We would like to offer to our customers the possibility to pay with CryptoCurrency, please can you keep us updated about it?

Thanks ;)

(2)


Feature Request Idea  CCbill Website Photos

Submitted by: Mr.P ()


Hello, I mentioned this perhaps a decade ago, but in these times of dramatic social change, this is an issue that I think is a priority and long overdue.
In the Western world of business, diversity and equal representation is now being finally featured. Business is not an exclusive domain anymore. CCbill's website photos is a show that it is FAR FAR behind what most other companies are doing; showing and embracing diversity - not just because it's proper and decent, but it respects the fact that consumers and merchants are made up of a large number of diverse backgrounds - women, minorities, disabled, etc.
My request is for your website 'people photos' to fully represent diversity; the way most companies are understanding is NORMAL now. Seeing only 'caucasians in smart suits' as models in your website photos will only cast your company as favouring prejudice and the old exclusive ways of doing business; it becomes a very noticed infamous reputation, which then may hurt your sales and business ventures. People do notice these things that your website design teams may be casually disregarding.

(0)


Feature Request Idea  Dashboard area deficiencies

Submitted by: Mr.P ()


Hello, I'm happy to be a long time ccbill partner. But there are flaws in the API that needs priority attention.
1) The HELP link in the upper right corner on the dashboard page is not working.
2) The Navigation links bar on the dashboard should have a new link-title added called 'Recent News'; on such section, you should have links to all the latest ccbill news events of the past 6-12 months, as it looks professional and keeps merchants well-informed, and with a fast to access reference point.
3) A huge blunder in recent times has been the lack of any easy-to-post ALERTS referring to major ongoing issues. These should have been immediately and continuously 'sticky-posted' in the dashboard front page. This not only is professional, but it would show ccbill teams are being proficient and on top of the urgent matters - furthermore, it is efficient; it would save you getting repetitive support inquiries related to finding out about the issues, Specifically, a) you should have been posted updated news regarding the dashboard recent activity graph being offline for weeks in a row, twice in the past 6 months. You should have/should be posting updates on the 'British Pounds over-payment' customer sales issue, which seems to be still ongoing after several months - despite support's promises to provide updates on that issue..... as of now, I'm still unclear of what causes that problem, and how it affects customers who made the overpayment sales.
4) It's depressing seeing the blood-red line in the sales activity graph in the dashboard, permeate an entire month of normally green and blue lines. Can you change that function to show ONLY the days of the chargeback/refunds as red dots on the date of such, rather than the red line spanning an entire month in the month-view and week-view graph chart modes.

Thanks

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Feature Request Idea  Providing a cryptocurrency payment option (like PayPal)

Submitted by: Michael ()


CCBill should be leading in the move to allow payments to be made online with the use of Bitcoin and Eth/Ethereum. If PayPal is allowing crypto payments and Visa is working on cryptocurrency projects, it is odd that CCBill has announced nothing in this area.

As a merchant, I would absolutely LOVE to be offering the option for members to pay me through a number of cryptocurrency options.

Again, if PayPal is doing it, I don't understand why CCBill isn't ahead of the curve here. Please post information on your site about your company position with regards to this option (and how soon you will be implementing it).

If you have currency experts on staff, someone there should be explaining that it isn't a question of if you will be accepting cryptocurrencies, it is only a question of when.

Please implement this option within Flexforms as soon as possible.

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