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My check never arrived, can you reissue payment?


If it's been more than 10 business days since the check was mailed we can place a Stop Payment on the check and reissue the funds. There is a $30.00 fee for this service, used to cover bank fees for the Stop Payment process.

To initiate the Stop Payment/Reissue Funds process, please call or email Merchant Support. Funds will be reconciled back to your account, then reissued the following billing cycle.